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Unformat USB device. USB not recognized? Fix unknown USB device. Contact Us Support. Youtube Instagram Twitter. Choose your local support site. Israel Middle East South Africa. Asia Pacific. USB specification version 2. Standard Mode: All ports - 0. In this post, we will discuss how to fix the issue when the USB 3. Yes, we understand.
It is indeed frustrating when the USB 3. Or even worse, there is nothing. The USB hub is simply not detected at all. But please don't panic. All of atolla USB hubs have gone through multi-layers of inspection before shipping and we have the belief that your hub won't break that easy. Browse on, it is likely that any of the below troubleshooting steps will wake the hub up to work correctly.
As the USB 3. Most of the time, when you plug the hub into the USB 3. If the port or connector is dirty, use canned compressed air to blow the dust away. Don't try any type of wet cleaning solution, including water or wet cloth.
If the port is clean but all ports are not detecting the hub, consider the next possibility: driver failure. The USB 3. By rebooting the computer, you need to turn off the computer completely, unplug the power adapter from the main, or remove the battery from the laptop. Wait 30 seconds to 1 minute before you restart the computer. This will let the motherboard to reboot itself, and the USB driver may work as it should. If there is an error message popping up, you should find a yellow question mark or exclamation mark in the Device Manager.
By this, you will spot the entry related to the USB hub. Right-click the entry, and select uninstall.
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